Privacy Policy

YOSS, LLC, 10151 Deerwood Park Blvd, Building 200, Suite 400, Jacksonville, FL, 32256 ("YOSS", "we" or "us") is committed to protecting and respecting your privacy.

This Policy (together with other documents referred to herein) describes what personal information we collect from you and how we process your personal information when you use the https://www.yoss.com website ("Website").

Contents

Personal information we may collect from you

How we use your personal information

Your personal information will be collected and handled by us for the following purposes:

a.       Investigate or respond to incidents and complaints

b.       Comply with obligations and rights and cooperate with investigations carried out by the police, government or regulators.

Do you have to give us the personal information we ask for?

You are not obliged to provide your personal information to us when generally navigating our website, however we cannot fulfil any specific requests for information or provide you with a tailored service unless you do so.

Do we process information about you without any human intervention at all?

Yes, at times we may use automated systems/processes and automated decision-making (like profiling) to ensure we give you a bespoke experience with us.

Our automated decisions are personas that we have created and a user's past behaviour, combined into a scoring model. This helps us prioritise requests and services.

How long do you keep my personal information for?

We will keep your information for as long as you wish to receive our communications and thereafter for the longer of the period required in order to meet our business, legal or regulatory responsibilities.

Sharing with third parties

To facilitate our efficient use of your information, and to provide you with content and/or resources, or to fulfil a request you make of us, we disclose your information to third parties. However, this disclosure will only occur in the following circumstances:

IP addresses and cookies

We collect information about your computer, including (where available) your IP address, operating system and browser type, for system administration. This is statistical data about our users' browsing actions and patterns, and we will not use it in isolation to identify you or any individual. If you provide us with personal data, such as your name, we will then match your IP address and browsing history (for example) with that personal data.

For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on your device. Cookies help us to improve the Website and to deliver better and more personalised content. For more information about our use of cookies on the Website, please refer to our Cookie Policy.

If your computer is shared with other people, we advise that you do not select the 'remember my details' option when that option is offered by the Website.

Where your personal information is stored and processed

As explained in the "Sharing with third parties" paragraph above, we share your personal information with the following:

Do we transfer your data outside your home country?

Your personal information can be transferred and processed in multiple countries, in or outside the European Union. We shall only transfer your data countries which the European Commission believes offers an adequate level of protection to you, or where the Adecco Group has put in place appropriate safeguards to seek to preserve the privacy of your information. Those countries include the United States, among others.

Data Security

Although we will do our best to protect your personal information, you should be aware that the transmission of information via the internet is not completely secure and we cannot guarantee the security of your personal information transmitted to the Website or any third party; for this reason, any transmission is at your own risk. We will use strict operational procedures and adequate, technical and organisational security measures to prevent any unauthorised access, change, deletion or transmission of this personal information.

Your rights. How you can access, correct and delete your personal information

Upon your request, YOSS will—to the extent applicable law mandates—provide you with the following, among others:

To exercise your rights, you can contact us at the following address: help@yoss.com 

To the extent our processing of your personal information is based on your consent, you also have the right to withdraw your consent at any time. Withdrawal of your consent will not affect the lawfulness of any processing based on your consent before the receipt of such withdrawal.

You can also lodge a complaint about our processing of your personal information with your local data protection authority.

 

Marketing communications

We will only send marketing communications to you via email or other communication means where you have consented that we may do so or as otherwise permitted by applicable law.

We will usually offer you a check box on the forms we use to collect your personal information where, if you agree to receive marketing communications, you must click the box. Where we send marketing communications to you via email, you may opt out of receiving any further marketing communications by clicking the 'unsubscribe' or 'opt-out' function in the email. In addition, you can also exercise your opt-out right at any time by contacting us at help@yoss.com and providing the following information: your name, your email address, a contact telephone number, the marketing communications you would like to opt out of receiving.

Changes to this Policy

The terms of this Policy may change from time to time. We shall publish any material changes to this Policy through appropriate notices either on this Website or contacting you using other communication channels.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to help@yoss.com

You can request a copy of mechanisms relating to a specific transfer of your personal information by contacting help@yoss.com

You can also contact our local data protection representative at the following address: help@yoss.com